MSCRM data encryption key issue

Error:
Data encryption can't be activated because the encryption key doesn't match the source encryption key used to encrypt the data. If you contact support, please provide the technical details.


Solution

SQL query for solving the same issue:

UPDATE EmailServerProfile SET IncomingPassword=null
UPDATE EmailServerProfile SET OutgoingPassword=null
UPDATE Mailbox SET Password=null
UPDATE Queue SET EmailPassword=null
UPDATE UserSettings SET EmailPassword=null

For more details check this Link.

Microsoft Email router Incoming profile issue

Issue:
Incoming Status: Failure - The remote Microsoft Exchange email server returned the error "(401) Unauthorized". Verify that you have permission to connect to the mailbox. The request failed with HTTP status 401: Anonymous Request Disallowed. 

Solution:
1. Update the password in Mailbox profile.

2. Add the correct email server profile in the mailbox.

3. Click on 'Approve email' and 'Test and enable mailbox' in the mailbox profile.
4. Restart the email Router service.
5. Open the MS Email router configuration and check the status again. The issue will be resolved.

Enjoy :)