Issue:
Incoming Status: Failure - The remote Microsoft Exchange email server returned the error "(401) Unauthorized". Verify that you have permission to connect to the mailbox. The request failed with HTTP status 401: Anonymous Request Disallowed.
Solution:
1. Update the password in Mailbox profile.
2. Add the correct email server profile in the mailbox.
3. Click on 'Approve email' and 'Test and enable mailbox' in the mailbox profile.
4. Restart the email Router service.
5. Open the MS Email router configuration and check the status again. The issue will be resolved.
Enjoy :)
Incoming Status: Failure - The remote Microsoft Exchange email server returned the error "(401) Unauthorized". Verify that you have permission to connect to the mailbox. The request failed with HTTP status 401: Anonymous Request Disallowed.
Solution:
1. Update the password in Mailbox profile.
2. Add the correct email server profile in the mailbox.
3. Click on 'Approve email' and 'Test and enable mailbox' in the mailbox profile.
4. Restart the email Router service.
5. Open the MS Email router configuration and check the status again. The issue will be resolved.
Enjoy :)
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