Monday, 15 July 2019

MSCRM data encryption key issue

Error:
Data encryption can't be activated because the encryption key doesn't match the source encryption key used to encrypt the data. If you contact support, please provide the technical details.


Solution

SQL query for solving the same issue:

UPDATE EmailServerProfile SET IncomingPassword=null
UPDATE EmailServerProfile SET OutgoingPassword=null
UPDATE Mailbox SET Password=null
UPDATE Queue SET EmailPassword=null
UPDATE UserSettings SET EmailPassword=null

For more details check this Link.

No comments:

Post a Comment